Customer Success in Professional Services?

Last week, I had the privilege of attending LinkedIn’s Talent Intelligence Experience. It’s amazing to see the opportunities that are available with using data and insights. A couple of key findings: 89% of people are open to the right opportunity People data is the number 1 Global Trend Soft skills and customer engagement is exponentially … Read more

Position Description vs Person Description

Position Description vs Person Description This is part 4 in a 6 part series When a firm is seeking a new person to join their team, they immediately look for the technical requirements of the role. Admittedly, technical skills are paramount. Personality and people skills are also important. If you’re working with a particular client … Read more